Check Existing Support Requests

After you have submitted a Support Request, you can follow the steps below to access your existing Requests.

Note: Make sure you have created a ZenDesk account.

1. Navigate to https://kasa.zendesk.com/hc/en-us
2. Click Sign in in the upper right corner.
3. Log in to your account.
4. Click your Name in the top right corner.
5. Select My activities from the drop-down.
   
   
   
   
6. All tickets you have summitted will display, and you can view their status.