Welcome to KASA! Please follow the steps below to access and join your Telehealth Sessions. There is also a PDF version to share or print.
Jump to Section: [STEP 1- Access Telehealth Session] [STEP 2- Join Session]
- Log in to your Client Portal.
- Click Appointments in the menu on the left.
Note: The orange Telehealth icon indicates that you have a Telehealth appointment.
- Prior to your appointment, the Telehealth Sessions box will state that there is an upcoming telehealth appointment, click View Details.
- The Join Session button will enable (turn green) when you are able to join the session. Click Join Session.
Note: You are not able to join sessions more than five minutes prior to the scheduled time, and the Join Session button will not be enabled (gray).
- If it is your first Telehealth session, Allow KASA to use your microphone and camera.
- Click drop-downs to select different audio and video inputs (optional).
- Click I'm ready!
- You will be directed to a virtual waiting room until your Provider admits you.